There are several reasons why the icemaker in a Samsung refrigerator might be covered in ice and frozen:

1. Blocked air vents: If the air vents that circulate air to the icemaker are blocked, the icemaker will start to freeze. Appliance Force can clean the vents to ensure proper air flow.

2. Clogged water line: If the water line that supplies water to the icemaker is clogged, it can cause the icemaker to freeze. Appliance Force can professionally clean the water line to ensure proper water flow.

3. Broken defrost system: If the defrost system in the refrigerator is not working properly, it can cause the icemaker to freeze. The defrost system is responsible for keeping the refrigeration coils at the right temperature to prevent freezing. For defrost system repair, call Appliance Force.

4. Failed thermostat: If the thermostat in the icemaker is faulty, it may not be able to accurately control the temperature, leading to freezing. Thermostat repair is common.

5. Broken heater: The heater in the icemaker helps to prevent the water from freezing in the water line. If the heater is not working, the water can freeze, causing the icemaker to become covered in ice. Heater replacement is a common repair for Appliance Force.

Appliance Force is available to fix all of the above and more. If you have any of these issues please call or schedule an appointment so it can be properly repaired.